While it’s abundantly clear that the coronavirus pandemic has impacted the way people live all over the globe, it’s also had a surprising effect on commerce, specifically when it comes to customer loyalty. More and more consumers are purchasing goods from brands they’ve not
In the midst of all the mandatory closures enacted by state governments to tamp down the spread of COVID-19, many businesses are rightly concerned. It could be months before normal operations can be resumed, which means staff and