Posts Categorized: Online Reputation Management

A Beginner’s Guide to Finding the Right SEO Company, Part 3: SEO Industry Best Practices, or What You Should Look for in an SEO Company

So far in Parts 1 and 2, we’ve told you exactly what not to look for in an SEO company and why. To summarize: watch out for signs that an SEO company is just a design firm parading around as an SEO company or that an SEO company has only their best interests in mind,… Read more »

How Not to Respond to a Negative Tweet: Lessons Learned from Governor Brownback

In the past few days, a Kansas teen has sure stirred things up in this country. After attending a Youth in Government program in Topeka, high school senior Emma Sullivan tweeted, “Just made mean comments at gov Brownback and told him he sucked, in person #heblowsalot.” This tweet, initially a joke between her and her… Read more »

Proactive Reputation Management Tips from PubCon 2011

We loved the Proactive Reputation Management session with Tony Wright at PubCon today…and thought we’d share some of the highlights with you! As the founder and CEO of WrightIMC, Tony’s been consulting on reputation management for 14 years and really had some great insight to share on the topic. Here’s what we took away:

Online Reputation Management – What You Don’t Know Can Hurt You

Before the Internet became the dominant form of information sharing, managing your reputation wasn’t all that important, simply because it wasn’t too easy for your reputation to be damaged. Sure, once in a while someone like Ralph Nader might write a damning book about the American auto industry. Or a bunch of negative news coverage… Read more »

Trust Is a Must

The Internet is a community. Or, really, countless small communities. Many have commented on a general disengagement from community in America over the last several decades. The Internet, however, has provided a distinct reversal of this trend. People on the web can engage more easily than ever. As a business, what does this mean for… Read more »